Personal Data Disclosure

PERSONAL DATA PROCESSING DISCLOSURE STATEMENT

This Disclosure Statement has been prepared by AYÇA TABUK GÖKÇORA (operating under the brand name Cooperative Studio), acting as the Data Controller, in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”).

 

1. Data Controller

Company Name: AYÇA TABUK GÖKÇORA
Brand: Cooperative Studio
Address: Katip Çelebi Sokak No: 01 Daire: 01 Çankaya / Ankara / Türkiye
Email: info@cooperativestudio.com

As the Data Controller under the applicable legislation, your personal data is processed within the scope described below.

 

2. Personal Data Processed

When you visit our website, place an order, or contact us, the following categories of personal data may be processed:

  • Identity Information (name, surname)
  • Contact Information (email address, phone number, billing and shipping address)
  • Financial Information (payment method details – credit card data is processed by authorized payment institutions)
  • Transaction Security Information (IP address, website usage data)
  • Order and Transaction Information
  • Customer Request and Complaint Information

 

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Receiving, preparing, and delivering orders
  • Processing payments
  • Managing invoicing procedures
  • Managing customer relations and support services
  • Fulfilling legal obligations
  • Handling returns and exchanges
  • Responding to requests and complaints
  • Conducting marketing and informational activities upon your explicit consent

 

4. Transfer of Personal Data

Your personal data may be transferred, in accordance with applicable legislation, to:

  • Shipping companies (for delivery purposes)
  • Payment institutions and banks (for payment processing)
  • Accounting and financial consultants
  • Legally authorized public institutions and authorities
  • Shopify infrastructure service provider

Due to the use of Shopify infrastructure, personal data may be transferred abroad in compliance with Article 9 of KVKK.

 

5. Method and Legal Basis of Data Collection

Your personal data is collected electronically through:

  • Website membership and order forms
  • Contact forms
  • Cookies
  • Email and other digital communication channels

Your data is processed in accordance with Article 5 of KVKK based on:

  • The establishment or performance of a contract
  • Fulfillment of legal obligations
  • Legitimate interests
  • Explicit consent

 

6. Your Rights Under KVKK

Pursuant to Article 11 of KVKK, you have the right to:

  • Learn whether your personal data is processed
  • Request information if your personal data has been processed
  • Learn the purpose of processing and whether data is used accordingly
  • Know the third parties to whom your data is transferred
  • Request correction of incomplete or inaccurate data
  • Request deletion or destruction of your personal data
  • Request compensation for damages arising from unlawful processing

You may submit your requests in writing or by email to info@cooperativestudio.com.

Your requests will be evaluated and concluded within 30 days in accordance with applicable legislation.

 

7. Data Security

Cooperative Studio takes necessary technical and administrative measures to prevent unlawful processing or unauthorized access to personal data and to ensure data security.

 

This Disclosure Statement has been prepared to fulfill our obligation to inform under KVKK.